Communications Coordinator

POSITION SUMMARY

The Communications Coordinator delivers the day-to-day communications that support the organisation’s change initiatives. Reporting to the Stakeholder Communications Manager, the postholder turns approved communication plans into clear, timely and well-executed content, events and stakeholder engagement.

This role suits a talented, well-organised communications professional who writes well, pays close attention to detail, and wants to grow in a fast-paced, high-visibility environment.

KEY RESPONSIBILITIES

Content Development

• Draft and edit communication materials, including press releases, internal memos, frequently asked questions, presentations, web content and social media posts, in line with approved messages and style guidelines.

• Support the preparation of briefing notes, talking points and reports for senior leaders.

• Manage content on the department’s communication channels, including the intranet, website, email distribution lists and social media, making sure it is accurate and consistent.

Plan Delivery and Coordination

• Carry out activities under the communication plans, tracking tasks, deadlines and deliverables.

• Coordinate with other departments, partner organisations, the change management team and design or print suppliers to deliver communication products on time and to a high standard.

Stakeholder Engagement and Events

• Maintain and update the stakeholder database and contact lists, and record all engagement activity.

• Organise and coordinate stakeholder events, including briefings, workshops, town halls and consultations, managing logistics, invitations, materials and follow-up.

Monitoring, Feedback and Reporting

• Monitor media coverage and public sentiment, and prepare regular summaries and alerts for the Stakeholder Communications Manager.

• Collect and compile feedback from stakeholders and employees, and prepare analysis and reports.

• Maintain records and archives of communication materials in line with the organisation’s record-keeping and information security policies.

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in Communications, Journalism, Public Relations, Marketing or a related field.

• Two to four years of relevant experience in communications, public relations or a related field.

• Experience in a large or complex organisation is an advantage.

• Experience in content creation, social media management and event coordination is an advantage.

SKILLS AND COMPETENCIES

Technical

• Professional writing and editing

• Digital and social media tools

• Design and presentation software

• Media monitoring

• Event coordination

• Data entry and reporting

Behavioural

• High attention to detail

• Strong time management and organisation

• Teamwork and collaboration

• Adaptability

• Discretion with sensitive information

• Service orientation

Languages

• Excellent written and spoken English, Arabic and Kurdish.