Head of International Cross Border Ecommerce Sales

Key Responsibilities

• Drive B2B and B2C sales initiatives targeting cross-border e-commerce merchants and FBA supply chain customers.

• Promote logistics solutions originating globally to KRG and vice Versa

• Develop and maintain strong client relationships while expanding new business opportunities.

• Understand customer needs, especially regarding the latest KRG customs policies, and offer tailored logistics solutions.

• Coordinate closely with internal operations and customer service teams to ensure high-quality service delivery.

• Prepare sales reports, customer insights, and market analysis regularly.

Requirements

• Minimum 5 years of B2B and B2C sales experience in the express or logistics industry (FedEx, DHL, UPS, TNT, or similar background preferred).

• Solid understanding of cross-border e-commerce logistics, warehousing and order fulfillment (first mile, last mile, custom clearance, cross border air land logistics LMD)

• Strong client network and proven track record in business development.

• Robust understanding of global market dynamics and e-commerce platforms.

• Excellent communication, negotiation, and account management skills.

• Highly self-motivated, target-driven, and capable of working independently.

• Fluent in English and Arabic

• Willingness to travel and adaptable to flexible working hours.

Preferred Qualifications

• Experience serving major cross-border e-commerce platforms or independent sellers.

• Familiarity with express logistics operations, pricing structures, and customs clearance procedures.