Field Trainer Consultant

Field Trainer – Digital Literacy and Change Management

Location: Erbil and Duhok, Kurdistan Region of Iraq
Engagement type: Independent consultancy (five-month agreement)

About the Project

Mesopotamia Leadership Institute is supporting and managing a large-scale workforce readiness, digital transformation and capacity-building project across multiple locations in the Kurdistan Region of Iraq. The project develops participants’ digital literacy, practical workplace skills and readiness for change through field-based training in Erbil and Duhok. The final number of Field Trainers, their allocation across locations and their deployment dates will be confirmed through the approved project mobilization plan.

Role Objective

The Field Trainer delivers the approved curriculum through practical, differentiated learning that prepares participants for digital work and for using approved workplace applications. The Field Trainer applies Mesopotamia Leadership Institute training methodologies, supports user adoption and reinforcement, and maintains consistent delivery and assessment standards under the technical supervision of a designated Master Trainer.

Duration

This is a five-month consultancy agreement. Mesopotamia Leadership Institute will confirm the start date, assigned location and delivery schedule before deployment.

Key Responsibilities

Trainer Preparation and Training Delivery

1. Complete the required onboarding and Training of Trainers programme for digital literacy, workplace application and change management content.

2. Demonstrate competency against approved trainer readiness criteria and obtain documented certification or deployment clearance from the Master Trainer before field deployment, subject to project vetting and approval requirements.

3. Deliver the approved curriculum and assigned learner pathways according to the implementation schedule communicated by Mesopotamia Leadership Institute.

4. Adapt explanations, pacing, practice and support to each learner’s assessed readiness, without changing approved learning outcomes or assessment standards.

5. Use clear explanations, trainer demonstrations, guided practice, independent activities, realistic workplace tasks and daily readiness checks.

6. Review difficult concepts and provide corrective support before moving to the next activity.

7. Conduct supervised practical sessions on approved workplace applications using the designated training environment and authorised practice materials, following approved procedures and access arrangements, and escalating technical or access issues through the project team.

Monitoring and Evaluation

1. Conduct and record pre-training, daily or post-session, and post-training assessments using approved tools and scoring criteria.

2. Track attendance, completion, practical competency, feedback and readiness gaps by participant, site, pathway and cohort, as applicable.

3. Report results against the agreed project readiness key performance indicators using approved reporting templates.

4. Identify learners who need additional practice, refresher sessions or follow-up support, and recommend corrective actions to the Master Trainer.

Operations, Compliance and Reporting

1. Coordinate with the Operations Team and assigned Volunteer Trainer Assistants to prepare venues, workstations, approved materials, equipment and session records.

2. Guide Volunteer Trainer Assistants on agreed session support tasks and verify that their submitted records are complete.

3. Maintain accurate attendance, completion, assessment and session documentation using approved templates and storage arrangements, in line with document control and file retention procedures.

4. Ensure secure and effective use of equipment and protect participant and project information.

5. Maintain strict confidentiality regarding project information, implementation arrangements, stakeholder and participant information, and training data and materials.

Change Management and Reinforcement

1. Deliver assigned change management activities alongside digital literacy and workplace application training.

2. Reinforce workflow understanding, confidence and adoption through practical coaching and locally relevant examples.

3. Provide scheduled refresher sessions, post-training coaching and site-level reinforcement within the authorized scope of the assignment.

4. Support designated site champions where assigned, record adoption challenges, and contribute observations and recommendations to follow-up planning.

Key Deliverables

All deliverables must use approved templates and follow the agreed submission schedule. The Master Trainer reviews technical quality and readiness evidence, and the Project Coordinator or Project Manager accepts each deliverable in writing after verification.

1. Trainer readiness package: onboarding and Training of Trainers completion evidence, competency assessment results, and certification or deployment clearance, submitted before the first field session.

2. Daily session records: date, site or venue, cohort, learner pathway, module, session duration, trainer and volunteer assistant, attendance, activities completed, daily readiness checks and delivery issues.

3. Weekly progress report: planned and delivered sessions, attendance and completion, assessment results, progress against readiness key performance indicators, learner readiness gaps, corrective actions and issues requiring escalation.

4. Cohort completion and assessment package: completion records, pre- and post-training assessment scores, practical competency results, participant feedback, session documentation, and recommendations identifying the site, cohort, pathway and participants needing reinforcement.

5. Reinforcement report and handover: records of coaching, refresher and reinforcement activities, an end-of-cycle report on trainee readiness, adoption challenges, corrective actions, follow-up needs and lessons learned, and handover of all approved records and materials at the close of the assignment.

Qualifications and Experience

Required

1. Bachelor’s degree in Education, Information Technology, Engineering or a related technical field, or equivalent practical training and facilitation experience.

2. At least two years of relevant experience in adult training, facilitation, digital literacy instruction, programme delivery or comparable coaching roles.

3. Strong computer literacy, with the ability to demonstrate practical use of Windows, Microsoft Office, files and folders, web browsers, printing, scanning and basic troubleshooting.

4. Readiness to learn and deliver approved workplace applications and procedures.

5. Ability to facilitate hands-on learning, adapt delivery to different readiness levels, conduct assessments and maintain accurate session and participant records.

6. Excellent communication, patience, adaptability, coaching and interpersonal skills.

7. Ability to travel and work within the assigned governorate and project sites in Erbil or Duhok.

8. Ability to provide a No Objection Certificate where applicable to current employment status, and to meet project vetting requirements.

Preferred

1. Training of Trainers, adult education or digital literacy certification.

Note: Project-specific trainer preparation and deployment clearance are mandatory for all selected candidates.

Languages

1. Kurdish (Sorani and/or Badini): professional proficiency in the dialect of the assigned location is required. Kurdish is the primary delivery language.

2. English and/or Arabic: working proficiency is an advantage.