Junior Sales Representative

We are hiring a Junior Sales Executive to grow our customer base in the logistics services sector. You will find and approach new business clients, understand their shipping, delivery and supply chain needs, and present the right logistics solutions to them.

Working closely with the Sales Manager and the operations team, you will manage leads from first contact through to signed agreement, and keep clients satisfied after onboarding so they continue to use and expand our services. This is an entry-level role with a clear path to grow into a senior sales position.

Key Responsibilities

Business Development and Prospecting

• Identify and research potential clients across sectors that rely on logistics, such as retail, trading, manufacturing, e-commerce and hospitality.

• Generate new leads through calls, emails, field visits, referrals, networking events and social media.

• Arrange introductory meetings and present the company's logistics services to decision makers.

• Maintain a healthy pipeline of qualified prospects in line with monthly targets.

Client Needs Assessment and Solution Selling

• Understand each client's delivery volumes, routes, timelines and pain points before proposing a solution.

• Explain logistics services clearly, including courier, freight, warehousing and last-mile delivery, as relevant to the client.

• Work with the operations team to confirm what can be delivered before making commitments to clients.

Proposals, Pricing and Closing

• Prepare quotations and proposals using approved price lists, and refer special pricing requests to the Sales Manager.

• Follow up on proposals, handle objections and negotiate within approved limits.

• Close agreements and coordinate contract preparation and signature with the relevant teams.

Account Management and Retention

• Coordinate smooth onboarding of new clients with the operations and customer service teams.

• Maintain regular contact with assigned clients to ensure satisfaction and identify opportunities for additional services.

• Address client concerns promptly and escalate service issues to the responsible team.

Sales Administration and Reporting

• Record all leads, meetings, opportunities and client communication in the customer relationship management system.

• Prepare weekly and monthly sales activity and results reports for the Sales Manager.

• Support collection follow-up on outstanding client payments when required.

Market Awareness

• Monitor competitor services, pricing and market trends in the logistics sector, and share insights with the team.

• Represent the company professionally at exhibitions, business events and client meetings.

Qualifications and Requirements

Education

• Bachelor's degree in Business Administration, Marketing, Economics, Supply Chain Management or a related field.

Experience

• 0 to 2 years of experience in sales, business development or customer service; fresh graduates with strong communication skills are welcome to apply.

• Experience in logistics, courier, freight or another service sector is an advantage.

Languages

• Kurdish: fluent, required

• English: good working level, required

• Arabic: good working level, preferred

Skills and Competencies

• Confident communication and presentation skills, in person and by phone.

• Persuasion and negotiation skills, with resilience in handling rejection.

• Customer focus and the ability to build lasting business relationships.

• Target-driven and self-motivated, with good time and pipeline management.

• Basic understanding of logistics and supply chain concepts, or willingness to learn quickly.

• Good command of Microsoft Office, especially Excel and PowerPoint; experience with a customer relationship management system is a plus.

• Organised, reliable and professional in appearance and conduct.

• Valid driving licence is an advantage.

Working Conditions

• Office-based in Erbil, with regular field visits to clients and prospects.

• Occasional work outside normal hours for client meetings, events or urgent requests.

What Success Looks Like

• Monthly and quarterly sales targets met or exceeded.

• A steady flow of new qualified leads and client meetings each week.

• New clients onboarded smoothly, with high retention and repeat business.

• Accurate, up-to-date records in the customer relationship management system and timely reports.